The T-311 is used for a variety of applications where automating the process of making and receiving calls is desired. These applications include commercial, industrial, and business environments as well as non-profits and university environments.

Applications for the T-311 fall into three basic categories: outgoing calls, incoming calls, and security for incoming calls.

Outgoing Calls

This is the most sophisticated application for the T-311, particularly when incorporation of the proper applications software and an audio source allow the T-311 to operate without human supervision. Examples include:

• Telemarketing
• Autodialing with software, autodialing from a list of numbers
• Automatic remote monitoring of equipment
• Automatic outbound messaging
• Customer service surveys
• Appointment verification
• Collections on receivables
• Purchasing applications to solicit multiple bids
• University alumni fund-raising programs

Incoming Calls

In this type of application, the caller uses the T-311 to update or verify information in a remote computer database. Examples include:

• Message forwarding systems
• Financial transaction systems
• Alarm systems
• Energy management systems
• Credit card verification systems
• Mail order systems
• Small business

Inward Security

The T-311's security checking feature can be used for incoming call applications like dialback security systems or building security systems.