Utility Communications

Today's utilities industry faces new prospects for innovation, growth, and prosperity. Utility companies are beginning to complement their traditional functions with corporate identity and branding, new products and services, expanding market share and a focus on customer satisfaction.

A variety of growth strategies have emerged to create value for shareholders, including mergers and acquisitions, international investments and expansion of diversified non-regulated activities. Implementing these strategies is key to the industry's transition from a patchwork of regulated markets to a competitive global energy market.

Utilities are also under pressure to do more with the resources they already have — to cut costs, improve service levels, and acquire marketing and trading skills. Deregulation has created new opportunities for market expansion as well as new challenges to define a competitive advantage.

Industry Challenges

Deregulation has lead to a host of consequences that the utility industry will battle with for years to come. Utilities key business challenges include:

• Competition
• Mergers and Acquisitions
• Functional Unbundling
• Customer Service
• Return for Shareholders

Leading industry decision makers are pursuing high-value, rapid return strategies. They are closely examining operations and seeking areas where technology can deliver needed efficiency improvements, cost savings, and painless growth.

Teltone Solutions

Teltone understands the challenges and problems you face. We offer a number of communications solutions developed from the ground up for the demanding utilities environment. Our utilities products enhance the voice communications of your operation by building upon the current infrastructure. Your organization saves money by leveraging your existing investment, while gaining expanded capabilities and advanced functionality.