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OfficeLink ReVo
OfficeLink 2000
OfficeLink Solo
OfficeLink ReVo
Version 3.6 (Current Release - click here for product status info)
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NMS introduces next generation AG-4040 telephony card, discontinues AG-4000. |
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OfficeLink supports AG-4000 and AG-4040 in a single system, AG-4040 does not support VOIP. |
Version 3.4
NOTE: This software release is not available for
ISA servers.
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Port oversubscription -
dynamic method of handling users, such that the number of users
logged in at any given time can exceed the number of available
PSTN ports in the server. |
Version 3.2
NOTE: This software release is not available
for ISA servers.
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Windows
2000 support - new OfficeLink servers
will be shipped with either Windows
2000 Professional (standard) or Windows
2000 Server (optional). |
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Nortel software
skin - new user softphone that emulates
the 2616 digital phoneset. |
Version 3.1
NOTE: This software release is not available
for ISA servers.
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French
language support - client softphone
available in French for standard
and large font skins. |
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Adjustable
gain levels -manual control
added for gain levels on NMS AG-2000
analog ports. |
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ACD logout
shortcut - users can logout of analog ACD
directly from stoplight icon. |
Version 3.0
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Telephone
book dialing - LDAP support for search
and dialing from company electronic
database, such as Microsoft Outlook.
(Not available for ISA servers.) |
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Copy & paste
dialing - rapid dialing from any
Windows document or page via copy
and paste directly into the OfficeLink
softphone. |
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User profiles - convenient storage of personal
configuration preferences for OfficeLink
use in multiple locations. |
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DDE lamp
interface - support for DDE interfaces to the
PBX to launch tasks automatically
for custom applications. |
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System tray
voice mail notification - added system
tray icon to alert users to new voice
mail. |
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Expanded
speed dial - increase speed dial support
from 25 to 75 memories. |
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Manual auto-client
switch - users can switch into auto-client
mode for reboot or temporary calling
without the OfficeLink softphone. |
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Softphone
skins - added support for software skins
to customize the look of OfficeLink
clients. |
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Force remote
hang-up - shortcut added to softphone
to force remote disconnect of phone
calls. |
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Windows
XP client support - added support for OfficeLink
clients running Windows XP operating
system. |
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Universal
switch support - analog and digital switch
support merged into OfficeLink ReVo,
replacing OfficeLink 1000 and 2000
products. (Not available for ISA
servers.) |
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Agent Monitor - new stand-alone OfficeLink management
tool for supervisors that do not
require configuration access. |
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Network
diagnostics - new OfficeLink manager tool for
troubleshooting network connectivity
problems for remote users. |
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NAT firewall
support - OfficeLink servers can
now be placed behind a NAT firewall. |
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Pooled ports
assignment - administrator control
over sequence of pooled port allocation
to ensure recovery from failed ports. |
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Enhanced
administrator control - administrator restriction
of user access to advanced configuration
parameters. |
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Time stamp
on broadcast messages - time and date
stamps now included in broadcast
messages to OfficeLink users. |
OfficeLink
2000 (Discontinued)
Version 2.5
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PBX
Mobility - advanced use without a
PC via touch-tone commands on any
telephone. |
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Password
security - added login password for secure
operation outside the corporate firewall. |
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User call
logging - users can now view call history
and dial directly from logs. |
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Callback
number prompt - automatic request for a
user's callback number at login,
if one has not been defined. |
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Custom ringing - user selection of distinct ringing
tones for each phone line. |
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Bridged
appearances - support for custom applications
requiring more than 4 line appearances. |
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Broadcast
messages - one-way messaging for administrators
to communicate critical data with
all OfficeLink users. |
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Port groups - administrative group assignments
for PBX and PSTN ports for organization
of users. |
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NEC support - added digital interface for NEC
NEAX 2000 and 2400 series switches. |
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Event reports - administrative log showing user
events for diagnosis and troubleshooting. |
Version 2.2
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Auto-client
support - prevents calls from being lost when
the user's PC crashes or network
connection fails. |
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VoIP connectivity - added support for voice and data
over a single broadband connection
to the remote user. |
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PSTN fallback - allows
on-demand switch from VoIP connection
to POTs line when voice quality deteriorates. |
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New software
look - enhanced softphone look and
feel. |
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ACD system
tray icon - new system tray icon for direct
access to ACD status and changes. |
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Single ring
during call - minimizes disruptions
by ringing only once when the user
is already on a phone call. |
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Extended
ringout - gives remote users longer to answer
a call before it is rerouted through
the ACD. |
OfficeLink Solo (Discontinued)
Version 2.0
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Configuration
wizard - new software tool for fast
setup via computer. |
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Save configurations
- store configuration parameters
for future use and replication to
other units. |
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Custom user
guides - create and print custom
list of user command codes. |
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RS-232 PC interface
- use the serial port to connect
to computer for programming. |
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